This is priceless: because we now have a certain number of lines with T-mobile, we have been assigned our own "account manager".
But we can't get hold of this person (no direct line, and if they are unavailable, and presumably most of the time they will be on the phone to other customers given that that is their job, we have to leave a message. We have been waiting a day and a half for a call back so far), so we can't place an order for more lines.
Best of all, the ordinary people in the call centre are NOT ALLOWED TO HELP US. Only our account manager can now access our account. Last week (before we hit the magic number of lines which entitles us to this "improved" level of service) ordering a new line meant making a call, sending a confirmatory e-mail and handset would arrive the next day. Easy.
Now we have to wait for our "account manager" to call us back to carry out the trivial task of adding another line to our account. Just awesome.
**************
Need any odd-jobs doing? Visit www.0800handyman.co.uk
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Hi Bruce
I read with interest your comments about your current mobile account management service. My company WILL improve your current level of service, we are a national company with local business owners throughout the country dedicated to giving business customers a truely great service. One call or email to your local representative is all that is required, leaving you to get on with running your own business. I am based in Leeds myself but can give you the name of our nearest business owner who would be more than pleased to speak to you. rjones@thephoneworks.co.uk or 0113 2826894. kind regards Rob
Blog fatigue?
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I am very much overwhelmed by your thoughts for this particular story. A more deeper and staged knowledge would be good for me.
管理者様
お世話になります。
ＶＯＡＴウェブ管理者の小林です。
当ブログ「http://blog.0800handyman.co.uk/2007/10/t-mobile-account-management.html
」のテキスト「歌手オーディション」から弊社サイトへのリンク「http://www.audition-voat.com/」がGoogleから不正リンクの指摘を受けています。
このままの状態ですと双方に機会損失の恐れがありますので
大変恐れ入りますが、リンクの削除をお願いします。
削除完了いたしましたらお手数ですがinfo@voat.co.jpまでご連絡くださると幸いです。よろしくお願い申し上げます。
2015.11.21
管理者様
お世話になります。
ＶＯＡＴウェブ管理者の小林です。
二度目の削除依頼ですが、当ブログ内のテキスト「歌手オーディション」から弊社サイトへのリンク「http://www.audition-voat.com/」がGoogleから不正リンクの指摘を受けています。
このままの状態ですと双方に機会損失の恐れがありますので
大変恐れ入りますが、リンクの削除をお願いします。
削除完了いたしましたらお手数ですがinfo@voat.co.jpまでご連絡くださると幸いです。
ご対応何卒よろしくお願い申し上げます。
2015.11.27
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