Wednesday, 7 February 2007

Customer complaints - found another company that publishes them

OK, further to earlier post about including negative comments on website, I have found one example of another company that publishes customer complaints: the San Francisco Chronicle.

They aren't doing it for quite the same reasons, though. They are publishing the complaints for their pure comedy value. Listen to this (complaint left on their answerphone), it is very, very funny.

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