Good, solid week in the end. Teeny bit below pre-Christmas average, but probably better than same week last year (haven't actually checked, but Jan always a bit quiet).

Mild panic from large letting agent customer this afternoon: they had promised their landlord that his property would be ready for tenants to move in on Monday, and had got us in to do a few bits and bobs. But letting agent forgot to include the most important job on their work order to us (shower tray leaking, needs half-a-day work to fix properly), landlord discovered today that it wasn't done, panic, panic. Landlord threatening to sue letting agent for loss of rent as tenants can't move in. Anyway, we managed to free up some time on Monday to do it, so everyone happy (not least letting agent, who works in the sort of environment where people probably get fired for that sort of mistake).